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Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
Thank you for your purchase. We hope that you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit. Please see below for more information on our return policy.
Returns:
All returns must be postmarked within seven (7) business days of the date item was received. All returned items must be in NEW and UNUSED condition, with all original tags and labels attached.
Return Process:
To return an item, please email customer service at Sandy@endlessdreamsmore.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the address that will be provided along your RMA number.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds:
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exceptions:
Ther following items can NOT be returned:
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
PLEASE NOTE:
Questions:
If you have any questions concerning our return policy, please contact us at
Sandy @endlessdreamsmore.com
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